Simple, Honest Per-Message Pricing
No monthly platform rent. No setup fees. No hidden maintenance charges. You pay strictly for the messages you trigger, with all taxes included in our platform rates.
WhatsApp Cloud API
Official Meta InfrastructureB2ZConnect platform fee for automated triggers, broadcast campaigns, and webhook notifications dispatched via Meta's official WhatsApp Business Cloud API.
Transactional SMS
All Indian Telecom OperatorsUniversal SMS delivery across Jio, Airtel, Vodafone Idea, and BSNL telecom networks. High-reliability carrier routing for instant verification and billing receipts.
Monthly Cost Estimator
Slide to estimate your B2ZConnect platform spend based on anticipated message volume.
What You Never Pay For
Unlike legacy software that locks features behind expensive monthly tiers, we eliminate platform friction.
Monthly Subscription
Zero recurring software rent or seat licenses. Maintain your account with zero active overhead.
Setup & Onboarding
Zero onboarding setup fees or tenant provisioning surcharges. Direct managed setup included.
API & POS Webhooks
Unlimited POS webhook connectors, API keys, and custom billing automation triggers at no extra cost.
24h Customer Care Chat
Zero B2ZConnect platform markup for two-way customer support chat replies within the 24-hour service window.
Recharge & Refund Transparency
Clear, contractually documented wallet terms. No surprises, no hidden deductions.
100% Value Credited on Recharges
When you recharge your messaging wallet (e.g., ₹1,000 top-up), the entire gross amount (₹1,000) is credited 1:1 directly to your wallet balance. We never deduct upfront payment processing cuts or gateway handling charges from your balance.
Read Terms of Service — Section 6 (Recharge Policy) →Fair Refund Policy (Genuine Cases)
Prepaid wallet balances are non-refundable through self-service actions. In genuine verified cases (such as permanent business closure or duplicate payment), manual refunds are processed with a transparent deduction of ₹20 or 2% of the refunded amount (whichever is higher) to cover non-recoverable payment gateway expenses.
Read Terms of Service — Section 7 (Refund Policy) →Frequently Asked Questions
Common questions about B2ZConnect pricing, Meta billing, and wallet mechanics.
How does B2ZConnect bill for messages?
Billing operates on an automated prepaid wallet model. When an authorized API or dashboard broadcast triggers a message, our engine atomically debits the per-message platform rate (₹0.20 for WhatsApp, ₹0.15 for SMS) from your wallet balance.
How are Meta WhatsApp charges billed?
For clients on direct Meta Cloud API onboarding, Meta bills conversation charges directly to your registered credit card in Meta Business Manager. B2ZConnect only bills the flat ₹0.20 platform fee for outbound templates.
Are taxes included in the quoted rates?
Yes. Both our ₹0.20 WhatsApp platform fee and ₹0.15 SMS rates are all-inclusive flat rates with applicable taxes already accounted for.
Do you charge for customer service replies?
No! When a customer messages you on WhatsApp, our platform allows your agents to reply within the 24-hour service window with zero (₹0.00) platform markup from B2ZConnect.
What happens if a message fails to deliver?
Messages permanently rejected before dispatch by upstream telecom carriers or Meta APIs are automatically refunded back to your prepaid wallet ledger by our worker engine.
How do I create an account?
B2ZConnect operates on a closed-client partner model. Please contact us directly via our Contact page to have our team provision your dedicated tenant account and API credentials.
Ready to Connect Your Business?
Experience transparent messaging with zero subscription lock-in. Contact our engineering team for invitation-based onboarding.